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How Heathrow partnered with Salesforce to build a customer-service AI agent

Heathrow and Salesforce launched AI assistant Hallie to manage customer inquiries, boosting efficiency at the UK's busiest airport.

First seen · 6:33 PM UTCMay 16, 2026

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How Heathrow partnered with Salesforce to build a customer-service AI agentHeathrow and Salesforce launched AI assistant Hallie to manage customer inquiries, boosting efficiency at the UK's busiest airport.
6:33 PM UTC

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